Emily was awesome. I bought two pairs of shoes from Emily and she couldn't have been nicer. She was so sweet and helpful. She talked to my 8 yo son who was bored out of his mind while I tried on shoes and pranced around the store. Two pair of Danskos. I couldn't be happier. Look how cute my shoes are. Thanks Emily! I will be buying all of my shoes for you. So comfy!
Great Service! Emily was super helpful and friendly! She took the time to make sure I got the correct match of shoe and othodic.
Emily incredibly rude! Was impatient with me at the foot measuring machine for orthotics. When I handed her my three shoe options, she tossed them to the side before going back to get my size. She seemed bored and hates her job. I had to find work shoes. This type of store seems to be what I have to go to. So I stayed. Think I will be happy with the shoes since I just spent nearly an hour at Sketchers to find nothing. Couldn't wait for an online store. But service sucked here!!! Considering I dropped nearly $200 for shoes!! I was in the store maybe 20 minutes start to finish.
A few months ago, I walked into the walking Company with much hesitation that we would find what what we were looking for. I had with me, my 9 year old daughter who was recovering from a brain tumor removal and stroke, and my grandparents. My daughter needed a good pair of shoes that would not only be the correct size but also fit a brace that she would now have to wear long term. Julieanne was the most patient person, helping us try on various types and sizes of shoes. She helped us find just the right pair. My daughter was in heaven we found the perfect pair of shoes that fit both feet nicely even with the brace. Julianne also help provide arch support for the foot that was not in a brace. My daughter left there one happy girl! And my grandparents and I are forever grateful for the kindness that was shown to us that day! My daughter is still wearing the shoes and they are holding up so well! I will be going back for sure when we need a new pair (even though we were from another state).
Terrible! Emily is very rude. Will never come here.
The Walking Company The Gateway is a US Shoe Store based in Salt Lake City, Utah. The Walking Company The Gateway is located at 75 S Rio Grande St, Salt Lake City, UT 84101, USA.
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