The absolute BEST doctor and staff you could ask for. Very caring, wonderful and knowledgeable. The facility was very clean and they accept Care One credit cards. Thank you for taking good care of Otis. Even though I dont live here, i will be back when im in town. If every veterinarian and their staff were this great....the world would be a better place.
Ultimately the important thing is that it's all over and my happy dog is healthy.
My wife and I were not prepared for a big vet bill but knew we had to take her in. I called these guys up to ask some questions and to my surprise they could lay out the cost for each procedure that might or might not happen. If she needs stitches it costs this much, if she needs to be sedated it'll cost that much, and so on. This really helped set my expectations on cost. It felt good knowing ahead of time what the best case and worst case expense could be.
Outstanding! Read this review.
A while back a friend closed my dogs foot in the tailgate of my truck. She had a terrible very deep cut on her rear pad and was in a lot of pain. I hated the idea of having to see a vet. Here's what went down.
My dog did not need any sedation or stitches. Now honestly I thought she would definitely need stitches and I was clear about that. So they could have easily taken advantage of me and taken a lot more money for very little time and effort. Sedation and stitches would only take few moments, then on top of paying for that I would have bought a cone and any creams or anything they told me to. Instead he replied the cut was staying closed pretty well on its own and sent me out with some antibiotics. He gave me some instruction and tips on keeping it clean. And that was it.
I would recommend this place to anyone who wants the best treatment for their pet.
First let's talk price.
I try hard to not give up 5 star reviews but this place definitely earns it. If you are wondering if this is the place to bring your pet then go ahead and call them up now. But if you want to read about my how good my recent experience was then please read on.
Then a few days later I got a call. They just asked how my dog is doing. They didn't waste my day asking other questions or soliciting future visits. Just glad to hear my dog is doing well and hung up. Then a few days after that we got a hand written note in the mail thanking us for the visit.
You can tell immediately Dr David Benson genuinely cares about your pet. I have been to a few vets within the valley and have never received the care and understanding that my pet and I received from Dr. Benson and his staff. Most vets these days seem more in it for the money, but that is not the case at West lake animal hospital. I wish more vet's were like Dr. Benson. I highly recommend bringing your pets here.
Then when it came time to pay they gave me a 10% discount for my first visit. The whole thing was few minutes and costs me only $52. That's for the visit and a heap of antibiotics all of it.
If got a banged up pup this is 100% the place to go.
The only place to take your pet . My pets love Dr Benson Never afraid of him. Never a long wait .Make sure you make an appointment . To get in right away They do close promptly so don't be late. No evening hours.
And even though I was the last appointment of the day, they didn't rush through anything and answered all of my questions thoroughly.
They were happy to set up an appointment right away. When I got there I appreciated the cat entrance being separated from the dog entrance. They were super nice and greeted me and my dog. We got her weight and went to the examination room and within a minute or two the doctor was in. He didn't say much but was kind and I appreciated his quick no bull approach. I didn't get his name.
Here is what I really liked.
I was the last appointment of the day and I was running late. When I got there, they were understanding and it didn't seem like it bothered them at all.
Even better was that I still thought the worst case price was totally reasonable. I was relieved.
Now let's talk service
West Lake Animal Hospital is a US Veterinary Care based in Salt Lake City, Utah. West Lake Animal Hospital is located at 3800 5400 S, Salt Lake City, UT 84129, USA.
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