I have several high end timepieces, and as others have noted OTC places any problem in an envelope to be ready "in several weeks."
One of the worst businesses I have ever dealt with. He told me it would take 4 weeks to repair a wrist watch and it took 2.5 months. I called several times and he said next week, next week. I went in one day and he said if I could wait 90 minutes he could get it done. He quoted me a price and when I had a family member pick it up he had charged me a good deal more than he quoted, without any explanation. I would not consider going back to this place. He was rude as well. Run over your watch with a steam roller before taking it there.
Chris is part of a dying breed, and he is a superb at his craft. Understand that he is one man and he takes on a great many tasks, therefore your timepiece repair may take many months. If you can accept that, you will receive some of the best service in the state at a reasonable price. As an aside, Chris may be the only person in Utah experienced and knowledgeable enough with Accutron timepieces to service them correctly and leave you with a 50 year old time watch that runs like new for years to come. Cannot recommend highly enough.
Mr Howard expertly repaired our 8 day scroll wall clock. He even told us a lot about the workings of the clock originating with the Jerome factory, the first American clock maker to use all metal in their clocks. It took a few months for the repair to be completed, but we are pleased. So grateful for the fine workmanship. I also got a watchband and battery for my watch!
Not here. If possible, the issue will be addressed while you wait, at a cost 90% less than the retailers downtown. My last repair, requiring opening the back of a Panerai, was charged $18. I paid $40 and still felt like I had taken advantage of the store.
This may be the finest level of service in Utah, in any business.
Brought my treasured Omega Seamaster in here based on the high ratings online...they are richly deserved. Owner was prompt and thorough in evaluation of watch problem, went outside normal approach to resolve a part supply issue and charged a fair price. The location may not engender confidence but like a person it's what's on the inside that matters....would gladly use again...
Fankhauser Jewelry is a US Jewelry Store based in Salt Lake City, Utah. Fankhauser Jewelry is located at 1111 E 2100 S, Salt Lake City, UT 84106, USA.
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