Bought a Tallboy from them last week, great deal, quick service getting some parts swapped and a dropper installed. This is simply the best bike shop in the greater SLC area.
I went into Guthrie Bicycle one week ago to service a bike. I was assisted by Paul. I wanted to make some additions to a bicycle and Paul not only showed me what I could do but recommended I purchase a new Trek FX2. The new bike was fitted to me and I learned quickly the bike I wanted to add accessories to was actually too small.
I have been really impressed with their high level of customer service, craftsmanship, and professionalism.
In the last week I have put more than 40 miles on this new bike. On 9/18/17, I picked up a thorn and returned to Guthrie Bicycle. The staff and Paul assisted me again. My bike was fixed within one hour and now I can go back to the road.
Responded to my messages in a very timely manner. Gave me the least expensive quote and fastest turn around time than any other shop I contacted. Very friendly. Will come back again!
I was in need of some parts for my derailleur. One of the mechanics gave me a used one that he had for the parts I needed and then sold me a new pulley set. I appreciate that he was genuinely trying to help me out and not oversell me... he easily saved me $80/$90, which is a big deal for me. The gentleman that helped me out was super and totally made my day! Thank you!
Top notch shop and staff. I've had multiple awesome experiences with Al and the staff here and always leave satisfied. Great shop, great crew, great products!
I had a training ride scheduled for tonight, but found that my bike needed a bearing repack, and Alex was able to get me fixed up within an hour. Simply impressive service and staff. Guthrie is awesome.
Update: Went into the shop to have my tires swapped, and they did a tubeless mount in 15 minutes, front and back, while I waited.
Guthrie Bicycle Co is a US Bicycle Store based in Salt Lake City, Utah. Guthrie Bicycle Co is located at 803 E 2100 S, Salt Lake City, UT 84106, USA.
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