Alex
My husband and I loved our ski trip to Crested Butte, CO. VacationRoost helped us find a rockin' place. Our room was about 100 yards from the Silver Queen lift, which was super convenient. I loved being able to wake up and get right on the mountain. It was easy; no problems; loved my stay. I would definitely use VacationRoost again.
Working with Jessa is probably my best customer relations experience of the year.
1. Happy
The fact that she happily gave me options as I vacillated in my decisions because I was the middle man and helping to arrange for friends on the other side of the world, made a big difference.
4. Knowledgeable
3. Flexible
This company is no longer in business and is still accepting reservations. Everyone in their office is gone except for a few remaining people collecting money before they close the doors.
Thanks Jess and VacationRoost for employing her.
Jessa Munion. She is the reason this organization gets 5 stars. What an amazing agent. Here are a few reasons from a thirty-something male living in New York who had to arrange a holiday for friends who were not very accessible and so the decision making was really challenging. She was...
Arranging a trip to Breckenridge, having never been to Colorado before, all you want is someone who knows the place and will give you no unwelcome sales pitch. She did just that and it was a pleasure working with her, whether by phone or email or instant messenger.
2. Helpful
I wanted to let you know how fabulous our accommodations were this weekend. The “townhouse” was really a beautiful home with three floors, plenty of room to spread out, privacy, plenty of BATHROOMS, and oh so accommodating and comfy inside. My family was so impressed! My brother and sister in law have come to Utah to ski a lot, but they’d never been in the summer and they loved hiking and wandering around the nearby ski village. My mom was very pleased with the well organized and laid out kitchen and she cooked and served meals the entire time! I’m so glad we picked Deer Valley instead of the other alternative for our reunion (Phoenix, 117 degrees). Thanks again! We had to call the property management people on Friday to fix the alarm and the master bath toilet plumbing but they came fast and it all worked out just fine.
5. Honest
Initially she had been helping me to find accommodation, but for a number of reasons, none of which were her fault, I went with a friend's place. Having spent a great deal of time with her already, assessing options, when I informed that I had to go elsewhere, she still followed up and helped me to arrange transport, skis, ski passes and made a number of recommendations about where to go; all at great value.
We rented an amazing property in Breckenridge to entertain clients, and they were beyond impressed! I knew that our event was as important to Ashley as it was to us when I got a text late at night telling me to check my email right away! After a long and specific search, she'd found a place that was absolutely perfect for us, exactly- or better than- described, we will be booking the same home next year, excellent service, perfect property, we are happy!
Vacationroost is a US Travel Agency based in Salt Lake City, Utah. Vacationroost is located at 2795 E Cottonwood Pkwy # 300, Salt Lake City, UT 84121, USA.
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